| THE CJ STORY
Today Commission Junction operates the first open marketplace
for pay-for-performance advertising with thousands of
advertisers and publishers. But just three years ago, Commission
Junction was nothing but an idea sketched on a cocktail napkin.
That's how Commission Junction founder Lex Sisney presented his
vision for a better model of affiliate marketing as he chatted
with Minneapolis venture capitalist Paul Crawford over a couple
of beers.
Sisney didn't have much experience in founding companies. But
the Minnesota native did know what was wrong with affiliate
marketing after running an affiliate marketing program for his
previous employer. Multiple paychecks, poor customer service and
no accountability made advertiser/publisher relationships
unwieldy and costly.
So as Sisney drew up his idea on a napkin - a network of
advertisers and publishers with a single intermediary to manage
relationships - Crawford saw the potential. He provided funding
on the spot, with the caveat that Sisney go out and find the
technology to make his idea work.
The Perfect Match
Sisney found that technology in a Norwegian computer engineering
whiz at the University of
California-Santa
Barbara, Per Pettersen. While finishing his master's degree,
Pettersen created the technology for a Web-based affiliate
marketing program. With Sisney's business model and Pettersen's
technology, the perfect match was made, and Commission Junction
was founded in November 1998 with a staff of five in Santa
Barbara and Sisney in Minneapolis.
By January 1999, Commission Junction was running affiliate
marketing programs for eight online advertisers when Sisney
received a phone call from another Crawford. This time it was
Todd, Paul's sales consultant nephew, asking for the opportunity
to develop a sales program for the nascent company. The answer
was yes, with one condition. Sisney asked, "What's the least
amount of money you can live on?" Despite the offer, Commission
Junction's Minneapolis office had its second employee.
Crawford soon proved his worth to the company. One of his
first sales calls landed global retailing giant Fingerhut, who
contracted with Commission Junction to run affiliate marketing
programs for four of its online retailers. Within a few months
Commission Junction was running a total of seven affiliate
marketing programs for Fingerhut, all of which were a smashing
success.
Go West, Young Man
With Fingerhut came more big name advertisers, and as Commission
Junction started to build the publisher side of its network with
content sites, Sisney realized the company was quickly growing
too big to be run from two offices. So in June 1999 he made the
tough decision to trade in his snow shovel for a surfboard and
move the company headquarters to the sunny beaches of Santa
Barbara.
With a new office located in Santa Barbara's scenic downtown
business district, and a bulked-up employee base thanks to the
rich high-tech talent pool of the Central Coast, Commission
Junction headed into the new millennium full of business
momentum. The network swelled to 400 advertisers and 72,000
publisher sites. And as the company gained critical mass with $7
million in first-round funding from CyberCash, executives from
blue chip companies such as Disney, Andersen Consulting and BMC
joined Commission Junction's management team.
Along
with success, surf, sun and fun became part of the Commission
Junction landscape, with the crew hitting the beach for
team-building efforts like the CJ Summer Olympiad. But even in
paradise, there was always work to be done.
"Sometimes you don't realize what you've unleashed until you
stop and look back," explained Sisney. "The decision to bring
the entire company together in Santa Barbara provided the
people, the place and the launching pad for the task at hand -
creating a world-class company from scratch. We've come a long
way, but we're really just getting started."
Year 2000 saw Lex's cocktail napkin business model receive
industry validation, along with $40 million, in a funding deal
that included Internet guru Bill Gross and his company idealab!
In 2001, Commission Junction continues riding a wave of
success, adding leading online and offline companies to its
client roster. Internet auction giant eBay joined the network,
along with brick-and-mortar retailer Liz Clairborne properties
Elisabeth.com and LuckyBrandJeans.com, and The New York Times.
With the launch of the open marketplace in July 2001,
advertisers and publishers are now able to view payment and
conversion statistics on advertisers, publishers and ads in real
time within the network - establishing a visible benchmark of
every ad's performance and effectiveness in converting visitors
into revenue.
Pay-for-performance advertising has become a "must-have" for
marketers worldwide, transitioning into a mainstream tactic in
marketing plans and becoming the only part of an advertising
budget that derives quantifiable results.
Currently,
the corporate headquarters in Santa Barbara has grown to house a
staff of 100. With offices in San Francisco, New York and
London, Commission Junction is actively building a global
affiliate marketing network and has the ability to handle
transactions in multiple currencies.
Today, Commission Junction's network boasts leading online
advertisers Verizon, Excite@Home, and Capital One, and major
publisher sites NetFlip and eUniverse.
The Path Ahead
With a global network now a reality, Sisney heads the only
affiliate marketing company that serves as a true intermediary
between advertisers and publishers. Sisney's original vision has
put the company in a strong position.
Looking forward, Sisney plans to find ways to encourage,
align and maximize his customers' revenue-sharing relationships
across the entire network.
How? The answer just might be found on another cocktail
napkin. But rest assured, Sisney, Pettersen and the Commission
Junction team are working on it. |